An annual maintenance contract is a contract with a service provider for the repair and maintenance of real estate (i.e. machines, printers) that are used by your company. Read 3 min An annual maintenance contract (CMA) is an agreement with a service provider for the repair and maintenance of real estate used by your company. The service can be from any property in their company, from the large manufacturing machines that create your products to the computers and printers used in your offices. It can also contain services for building, land, parking, etc. A company that is involved in improving day-to-day operations should have a CMA to ensure the quality of the product and processes. CMA is a common practice in many sectors: health, information technology, retail, etc. An AMC agreement for property maintenance is a general approach that can apply to many requirements. And most CMCs and CMCs contain similar provisions in all sectors: you can be very specific in your AMC agreement. You can deduct exactly which appliances are being maintained. You can require the service provider to bring all of its own tools and materials for the service.
You can inform the service provider that you will or will not provide additional hands when they come to the service. You can require your service provider to have spare parts and/or machines immediately available in the event of a breakdown of one of their spare parts. You can also indicate what happens in the case of a breakdown between planned service visits and how it will be managed and of course paid for. The performance of each machine depends on the long-term performance of the machine. Machine maintenance is the key to this quality performance. They want the best staff with the most expertise and experience to make sure a machine works as it should. To terminate an AMC, a company will send a letter of retraction maintenance contract to the service provider. This document ends the relationship between the parties. Before sending this letter, your company must inform the supplier, as a professional courtesy, that it does not meet your expectations and/or the reasons for the termination of the CMA. A CMA can last 1 to 3 years, as agreed by the parties. You can extend the duration if you want to continue the service. As a general rule, acs include service support; However, you can add a full maintenance contract (CMC) that also covers IT support and exchange.
A CMC is usually for one year and can be extended for up to 3 or 5 years if the parties are agreed. A CMC provides a timely service for repairs and replacement of defective parts or machinery. A CMC costs more than an AMC because it includes replacement costs in addition to maintenance. The maintenance of machines with computer-assisted digital controls (CNCs) requires special skills. If a company does not have a specialized CNC maintenance team to handle all types of CNC machines, it should enter an AMC with CNC machine manufacturers. These are the best people they do for the maintenance of these machines.